What do these messages that appear on my bill mean? What do I need to do?
The utility bills will display one of these messages if you have an E-coder water meter. Read the Possible Causes of Leaks document (PDF) for more information.
Options / Action Steps
If no leak is detected in the last 35 days, you do not need to do anything.
For the range of 1-2 days of leak detected or 3-7 days of leak detected, be aware and check your next utility bill to see if the trend continues.
Checking for leaks around your home is a quick and easy process and can add up to save you a great deal of money. Open our Water Conservation and Leak Testing document (PDF) for step-by-step instructions on how to test for leaks and conserve water in your home.