We will acknowledge receipt of your request within 2 business days. We strive to have requests completed as quickly as possible, however, some requests may be more time intensive. Our timeline is approximately 10 business days, however, we suggest that for larger or more complex requests, notice is given as far in advance as possible, as several areas of the City administration must be notified prior to the date. For simple requests such as bins, PODS, or landscaping materials, we are usually able to process in 5-10 business days.