Residents have access online 24/7 to our Service Beaumont the City's service request portal to submit their concern or question.
Alternately, you may contact 780-929-4300 during business hours, which are posted on this page.
Please note bylaw complaints (rather than citywide public snow removal) should be directed to Municipal Enforcement at 780-851-9992.
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Beaumont has set service levels for Roadway Snow Plowing and Roadway Snow Removal. These service levels reflect the priority of each road in Beaumont. Priority roads are arterial roads and collector roads that have the highest volumes of traffic per day, like 50 Street and 50 Avenue.
Cul-de-sacs are not part of the 2-way traffic routes in Beaumont, and therefore are a lower priority for clearing than arterial and collector routes.
Snow being dumped onto your private property is a matter between you and your neighbour, and the City does not typically get involved. If you have tried to discuss the problem with your neighbor and have been unable to resolve the issue, you can contact Beaumont's Municipal Enforcement at 780-851-9992. Please be prepared to provide any of the following information:
If you have tried to discuss the problem with your neighbour and have been unable to resolve the issue, you can contact Beaumont's Municipal Enforcement at 780-851-9992.
Please be prepared to provide any of the following information:
Snow and Ice Control on the roads in Beaumont begins on is governed by Roadway Snow Plowing and Roadway Snow Removal service levels.
Within a service level, schedules are set based on the following factors:
Additional snow or windy condition may result in high priority roads being plowed more than once before lower priority roads are plowed for the first time.
Residents are responsible for removal of windrows left behind by graders which are 30 cm (12 inches) in height.
Windrows of plowed snow in excess of 30 cm (12 inches) high shall normally be removed from all front street driveway approaches as part of the City's grader snow clearing operation. (NOTE: When truck plows are dispatched to clear snow, they normally do not leave windrows greater than 30 cm high.)
Refer to the below definition for windrow for more information.
Snow removed by Beaumont is brought to our Snow Storage Facility, located at the Operations Facility.
Beaumont uses graders, plow/sanding trucks, and front-end loaders for Snow and Ice Control on the roads.
Refer to Snow and Ice Control main page for updates.
In the event of an emergency, 911 dispatchers will be in touch with municipal snow-clearing crews to ensure emergency vehicles have an efficient and accessible route.
If you have a fire hydrant near your home, please clear snow and ice from the hydrant so there is a 1.5 meters (5 feet) clearing around the hydrant. This ensures that in an emergency, Beaumont Fire Services can access the hydrant as fast as possible. Please refer to our Water and Sewer Bylaw 689-08 paragraphs 5.15 and 5.17 for more information.
If a resident wishes to maintain a pathway on the boulevard to the street, it is their responsibility to do so.
Residents are not allowed to dump or take snow from one location and dump it onto another property.
Area between a roadway curb and sidewalk.
Ice Control is the application of aggregate abrasives and/or chemicals to a driving or walking surface to improve traction.
The application of a combination of sand, salt, and calcium chloride to a roadway surface to improve traction.
Depositing of windblown snow on roadways or lanes which makes the passage of vehicles difficult or impossible.
The grading of accumulated snow from roadway surfaces to sides of a roadway or lane which creates a windrow.
The loading and truck hauling of snow from roadway surfaces to a designated snow disposal site(s).
The formation of troughs and ridges in excess of10cm depth in compacted snow or ice.
A windrow is a ridge or pile of snow that is left behind after a snow plow or grader plows.